Reputation Management

We run the whole process. You get the content.

One system runs the survey, the review collection, and the content creation. Nothing to connect, nothing to hand off.

Will we lose our reviews from our old platform if we move?

You won't lose any of your company's reviews. We will help you port all your current reviews into our platform.

What is Reputation Manager?

Reputation Manager runs the entire review process for your team: the request, the review, and the content it becomes. Every closing can trigger a review request, every review lands in one place, and every great review turns into branded content automatically.

How is this different from just asking for reviews manually?

Manual asks get missed, and even when a review comes in, turning it into content is another step someone has to remember. Reputation Manager automates the timing of the ask and the content creation, so nothing depends on someone remembering.

Why do you recommend video for the review request?

A loan officer asking for a review on camera, in their own voice, feels personal even when the timing is automatic. It converts better than a generic text or email, and it reinforces the same personal brand that the review itself is about to build.

Where do the reviews post?

Google, Facebook, Zillow, and other platforms.

Who writes the response to a review?

AI drafts a response for every review, and a real person on your team reviews and approves it before it goes out. Nothing posts without a human checking it first.

What happens to a review after it comes in?

Once approved, a great review becomes branded content, ready to use as a social post, a website testimonial, an email highlight, or a printed piece, formatted automatically for wherever it needs to show up.

Does this help the individual loan officer or the company?

Both, and that's the point. Every review strengthens the loan officer's personal brand and the company's reputation at the same time. Growth in one feeds the other.

Who is already using Reputation Manager?

Rate and Atlantic Bay are both running Reputation Manager in production today.

How long does it take to get set up?

Reputation Manager runs inside the platform your team is likely already using for social and video, so most teams are up and running quickly without a separate implementation project.

Can I see it in action before deciding?

Yes. A fifteen-minute demo is enough to see the full process, from the review request to the finished piece of content.