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Video Catalyst FAQs

Welcome to the Video Catalyst FAQ page. 
If you have questions around our video tools and services, you can find the answers here.

Video Catalyst Tutorial Videos

Getting Started

  • Video Catalyst Step by Step Overview
  • How to Create a New Video Project
  • How to Record & Submit a Video Catalyst Project
  • How to Upload an Existing Video to Be Edited


Video Catalyst + My Video Pages

Getting Started
What is Video Catalyst?

Video Catalyst is ...

 

 

How do I create a new Video Catalyst Project?

To create a new Video Catalyst Project:

1) 

 

How do I create a Video Catalyst project using an existing video from my camera roll?

1)

What will my video look like after it's been edited?

Here are examples of what a Video Catalyst project will look like after editing...

 

When do my video credits reset?

 

 

Video Catalyst + My Video Pages
If I want to have a video edited, then turn it into a Video Page, how do I do that?

Simply record or upload your video as a Video Project as normal.

Once your video has been edited, instead of clicking on Post, select Create a video page and follow the prompts to customize it. 

 

I created a video for editing, but it created a Video Page instead. How do I get my footage to the editing team?

If you've mistakenly created a Video Page instead of submitting a video for editing, follow these steps:

1) Click the Video page to view the Page Details.
Screenshot 2025-04-15 at 4.41.15 PM
2) Select the drop-down menu next to Save Changes and choose to download the file.
Screenshot 2025-04-15 at 5.18.51 PM
3) Return to the Library section to create a New Video Project.

Screenshot 2025-04-15 at 5.20.19 PM

4) Upload the saved video file to submit it through the Video Catalyst service for professional editing.Screenshot 2025-04-15 at 5.20.46 PM
Once the video has been edited, you can create a new Video Page from the edited video.

For instructions on how to do that, click here.

What is the difference between Video Catalyst and My Video Pages?

Video Catalyst is our professional video editing service where you can submit videos to be professionally edited in exchange for credits.

My Video Pages (MVP) allows you to turn any video (edited or non-edited) into a shareable page that can be sent via text, email, CRM, or other messaging platforms. MVP does not require credits and can be used to share videos directly with your audience.

For Players
If I want to have a video edited, then turn it into a Video Page, how do I do that?

Simply record or upload your video as a Video Project as normal.

Once your video has been edited, instead of clicking on Post, select Create a video page and follow the prompts to customize it. 

 

I created a video for editing, but it created a Video Page instead. How do I get my footage to the editing team?

If you've mistakenly created a Video Page instead of submitting a video for editing, follow these steps:

1) Click the Video page to view the Page Details.
Screenshot 2025-04-15 at 4.41.15 PM
2) Select the drop-down menu next to Save Changes and choose to download the file.
Screenshot 2025-04-15 at 5.18.51 PM
3) Return to the Library section to create a New Video Project.

Screenshot 2025-04-15 at 5.20.19 PM

4) Upload the saved video file to submit it through the Video Catalyst service for professional editing.Screenshot 2025-04-15 at 5.20.46 PM
Once the video has been edited, you can create a new Video Page from the edited video.

For instructions on how to do that, click here.

What will my video look like after it's been edited?

Here are examples of what a Video Catalyst project will look like after editing...

 

What is the difference between Video Catalyst and My Video Pages?

Video Catalyst is our professional video editing service where you can submit videos to be professionally edited in exchange for credits.

My Video Pages (MVP) allows you to turn any video (edited or non-edited) into a shareable page that can be sent via text, email, CRM, or other messaging platforms. MVP does not require credits and can be used to share videos directly with your audience.

When do my video credits reset?

 

 

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